frequently asked questions - FAQ

1. What does shipping cost?

We offer free standard shipping on all orders within the United States. Delivery typically takes 14–28 business days, with orders processed within 1–3 business days before shipment.

2. How do I track my order?

Once your order ships, you'll receive a shipping confirmation email with a tracking number so you can follow your package every step of the way.

3. How do I return something?

We offer a 30-day return policy for eligible items. Please see our Refund Policy for full details, including which items qualify and how to start a return. We're unable to accept returns on items that show signs of wear or damage caused after delivery.

4. How do I use a coupon code?

Add your items to your cart and begin checkout. You'll see a box to enter your promo code there — just click "Apply." Only one code can be used per order, and codes can't be applied retroactively to orders already placed.

5. What if the products I received are damaged or missing items?

Please contact us within 7 days of delivery at support@worthchoosing.com with your order number, a description of the issue, and photos if possible. Please keep the original packaging in case we need it to file a claim with the carrier. See our Refund Policy for more details.

6. What happens if my order hasn't shipped after several days?

Orders are typically processed within 1–3 business days. If it's been longer than that and you haven't received a shipping confirmation, please email support@worthchoosing.com and we'll look into it right away.

7. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.

8. How can I contact customer support?

Email us anytime at support@worthchoosing.com. We aim to respond within 24–48 business hours.