Shipping Information

We’re pleased to offer FREE shipping on all orders so you can shop your favorite jewelry without worrying about extra costs.

Order Processing

All orders are processed within 1–3 business days. Once your order is prepared and shipped, you will receive a confirmation email with tracking details.

Delivery Time

Estimated delivery time is typically 7–14 business days, depending on your location. Please note that shipping times may vary during peak seasons or holidays.

Order Tracking

As soon as your order ships, you’ll receive a tracking number via email so you can monitor your package every step of the way.

International Shipping

We proudly ship worldwide. Delivery times may vary based on destination and local customs processing.

If you have any questions about your order, our support team is always here to help.

Returns & Exchanges

Your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to help.

Return Window

You may request a return within 14 days of receiving your order. Items must be unused, unworn, and in their original packaging.

Eligible Items

To be eligible for a return:

• 
  Jewelry must be in original condition
  
• 
  No visible signs of wear or damage
  
• 
  Returned in original packaging
  

For hygiene reasons, certain items such as earrings may not be eligible for return unless defective.

How to Start a Return

To initiate a return, please contact our customer support team with your order number and reason for return. We will provide further instructions.

Refunds

Once your return is received and inspected, we will notify you of the approval status. Approved refunds are processed back to your original payment method.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.